These Terms set out the rules for using VERA. They are designed to define each party's rights and responsibilities clearly and to limit VERA's liability to the extent permitted by law. Please read them carefully — by using the Service, you agree to them.
These Terms of Service ("Terms") form a legally binding agreement between you and VERA ("VERA", "we", "us", or "our") governing your access to and use of the VERA website, applications, and services (collectively, the "Service"). By creating an account, accessing, or using the Service, you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must not use the Service. If you use the Service on behalf of an organization, you represent that you are authorized to bind that organization to these Terms.
"Candidate" means an individual whose professional profile and references are evaluated through the Service. "Recruiter" means a user or organization using the Service to evaluate candidates. "Referee" means a person who provides a reference about a Candidate. "Content" means any data, text, or material submitted to or generated by the Service. "Insights" means the structured narratives, profiles, maps, and analyses produced by the Service.
You must be at least 16 years old (or the age of digital consent in your jurisdiction) and capable of forming a binding contract to use the Service. You are responsible for providing accurate registration information, for maintaining the confidentiality of your credentials, and for all activity that occurs under your account. You must notify us promptly of any unauthorized use. We may refuse, suspend, or terminate accounts at our discretion.
VERA provides tools to collect structured references, organize candidate information, and generate behavioural Insights to support — but never to replace — human hiring judgment. We may add, modify, or discontinue features at any time. We do not guarantee that the Service will be uninterrupted, error-free, or that any particular result will be achieved.
You agree to use the Service lawfully and not to:
References are submitted voluntarily by third-party referees. VERA does not author, verify the truth of, or guarantee the accuracy of any reference content. You acknowledge that referee responses reflect the opinions of the referees and not of VERA. You are solely responsible for ensuring you have appropriate consent and legal basis to invite referees and process their responses.
The Service uses artificial-intelligence models to structure inputs into descriptive Insights. Insights are advisory, probabilistic, and provided for informational purposes only. VERA does not make hiring recommendations, does not produce pass/fail or aggregate suitability scores, and does not guarantee the accuracy, completeness, or fitness of any Insight for a particular purpose. Insights do not constitute professional, legal, employment, or psychological advice. You must exercise independent human judgment and not rely solely on the Service for any decision.
You are solely responsible for ensuring that your use of the Service and any decisions you make comply with all applicable employment, labour, equal-opportunity, anti-discrimination, and data-protection laws in every jurisdiction in which you operate. VERA is a tool and is not responsible for your hiring, employment, or selection decisions, or for the consequences of those decisions.
Certain features require paid subscriptions or one-time purchases (such as candidate badge unlocks). Fees, billing cycles, and features are described at the point of purchase. Payments are processed by our third-party payment provider; by purchasing, you authorize recurring charges where applicable until you cancel. Fees are exclusive of taxes unless stated, and you are responsible for any applicable taxes. We may change pricing prospectively with reasonable notice.
Unless required by applicable law, fees are non-refundable, including one-time purchases such as badge unlocks once the associated digital benefit has been made available. You may cancel a subscription at any time; cancellation takes effect at the end of the current billing period, and you will retain access until then. We do not provide refunds for partial periods or unused features.
The Service, including its software, design, text, graphics, trademarks, and all related intellectual property, is owned by VERA or its licensors and is protected by law. We grant you a limited, non-exclusive, non-transferable, revocable licence to use the Service in accordance with these Terms. No rights are granted except as expressly stated, and all rights not expressly granted are reserved.
You retain ownership of the Content you submit. You grant VERA a worldwide, royalty-free licence to host, process, reproduce, and display that Content solely to operate, maintain, secure, and improve the Service and to generate Insights. You represent and warrant that you have all rights and permissions necessary to submit the Content and grant this licence.
The Service integrates with third-party services (including AI, payment, email, authentication, and hosting providers). Your use of those services may be subject to their own terms and policies. VERA is not responsible for the availability, accuracy, or practices of any third-party service.
Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review it to understand how we collect, use, and protect personal data.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE AND ALL INSIGHTS ARE PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, AND NON-INFRINGEMENT. VERA DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, VERA AND ITS OFFICERS, EMPLOYEES, AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR HIRING/EMPLOYMENT OUTCOMES, ARISING FROM OR RELATING TO YOUR USE OF THE SERVICE. VERA'S TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO VERA IN THE TWELVE MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED EUROS (€100). NOTHING IN THESE TERMS EXCLUDES LIABILITY THAT CANNOT BE EXCLUDED UNDER APPLICABLE LAW.
You agree to indemnify, defend, and hold harmless VERA and its officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or related to your use of the Service, your Content, your violation of these Terms, or your violation of any law or third-party right, including any employment, data-protection, or anti-discrimination claim arising from your decisions.
We may suspend or terminate your access to the Service at any time, with or without notice, if you breach these Terms, create risk or legal exposure for us, or for any other reason at our discretion. You may stop using the Service at any time. Provisions that by their nature should survive termination (including intellectual property, disclaimers, limitation of liability, indemnification, and governing law) will survive.
We may modify these Terms from time to time. When we make material changes, we will update the effective date and take reasonable steps to notify you. Your continued use of the Service after changes become effective constitutes acceptance of the revised Terms. If you do not agree, you must stop using the Service.
These Terms are governed by and construed in accordance with the laws applicable at VERA's place of establishment within the European Union, without regard to conflict-of-law principles, and subject to any mandatory consumer-protection rights available to you in your country of residence. You agree that the competent courts of VERA's place of establishment will have jurisdiction over any dispute, subject to those mandatory rights. Where required, the parties will first attempt to resolve disputes amicably and in good faith.
If any provision of these Terms is found unenforceable, the remaining provisions remain in full force. Our failure to enforce any right is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets. These Terms, together with the Privacy Policy, constitute the entire agreement between you and VERA regarding the Service. Neither party is liable for delays or failures caused by events beyond its reasonable control.
Questions about these Terms can be sent to legal@vera-analysis.com.